Department of Drug and Alcohol Programs

Report a Licensed Drug and Alcohol Treatment Facility or Recovery House Unusual Incident

Drug and alcohol treatment centers and licensed recovery houses can send unusual incident reports to the Department of Drug and Alcohol Programs (DDAP) using the Electronic Reporting System (ERS) for review and action.

Treatment facilities required to make reports

Reporting not required

Some incidents do not need to be reported to DDAP, such as:

  1. A client going to the emergency room for a minor illness.
  2. A client leaving the facility against advice.
  3. A client who appears intoxicated but doesn't need emergency help.
  4. Clients having intimate relationships with mutual consent.
  5. Clients being discharged from the facility against their will.
  6. Other incidents not listed in the regulations.

How to submit a report

When using the ERS for the first time, you must reset your password.

  1. Enter your Facility Login ID.
  2. Click the “Reset Password” button.
  3. The password reset will not affect any other passwords you may use for other tasks.
  4. After resetting, you'll be directed to a Welcome Page with instructions on how to use ERS.

Click on the ERS user manual for more information. 

Contact

For questions about unusual incident reports, email RA-DAAPI_DIVISION@pa.gov. 

For technical issues with ERS, email RA-licensuredivision@pa.gov.